Return and Refund Policy

Erokka Return Policy


The process of Erokka return policy requires that you select the number of products you wish to return, followed by a well-detailed statement with the reason of the return and then give us more details to identify the issue with the product


Most products purchased from may be returned within 2 working days of the purchased or acquired date. This return is only applicable for non-perishable products and must go along with the original proof of purchase, exact received time, included with the dispatch personnel details. 


Your satisfaction is 100% guaranteed on all Erokka brand products! Kindly note that you shall meet the above conditions for your returns to be processed. If we are completely satisfied with the details you provide, we will only accept unused products with a perfectly good condition; afterward, we will refund the full price, without the shipping bills.


Initiate to return any unsatisfied product through the contact 720degreehub1@calinah3281 for further return instructions. 


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